WordPress Support Services
Entrusting your website support to us ensures comprehensive coverage for any request or urgent assistance your business may require.
Unlimited Edits and Troubleshooting
We provide unlimited website edits and WordPress troubleshooting to ensure your website remains dynamic and issue-free. Our expert team is always ready to complete any requests and address any technical issues to keep your website running smoothly and efficiently.
Let our team handle product updates, modifications, and fixes so you can concentrate fully on order fulfillment and strategic growth rather than technical issues on your revenue-driving website. We have the WordPress expertise to maintain e-commerce sites for optimal up-time, performance, and conversion.
We ensure your website delivers an exceptional user experience across all devices, from smartphones to tablets. Our mobile optimization services will transform your website into a responsive and user-friendly experience, regardless of the device used to access it.
Our WordPress experts specialize in fine-tuning plugins to achieve peak performance, whether tweaking settings for specific site enhancements, integrating with other platforms, resolving conflicts, enabling desired features, or troubleshooting issues.
The idea is simple: You'll never have to log into your WordPress website again to make changes or updates - simply email us and we'll get it completely taken care of for you!
Unlimited WordPress Website Edits comes with our Blue Belt and Black Belt care plans.
What's Included with Unlimited Edits?
Our WordPress support team can do many things for you.
What's NOT Included with Unlimited Edits?
There are a few things that are outside the scope of unlimited website edits and support.
Frequently Asked Questions
Questions around our unlimited WordPress Support and Website Edits Service.
Yes, you can submit unlimited requests to our support team and we'll work on them as they are received. We really don't cap the number of requests you can send us.
Unlimited edits are included with our Blue Belt and Black Belt plans. However, on our Green Belt plans, you may submit support questions and we'll do our best to answer those questions and/or point you in the right direction to find the solution.
Yes, we fully manage every aspect of WordPress websites to completely eliminate technical headaches. If plugin or theme updates cause conflicts, we directly contact developers to address core problems so you don't have to worry. If hosting servers go down, we immediately assess issues with providers to minimize downtime and frustration.
With Smart Web Ninja as your dedicated WordPress support team, you can finally relax knowing experts handle your entire website ecosystem. Let us fully shoulder the burden of technical upkeep across core WordPress, themes, plugins, hosting, and more. Our comprehensive management has your WordPress needs completely covered so you can focus entirely on business goals.
Yes, we support custom built WordPress websites. Please note that custom coding or making changes to custom code is not included in our care plans. However, if you need custom code development or changes we can work with you to find the best partner for your needs and environment.
If you request an update, edit, or change that is out-of-scope, we'll politely let you know that it's out of scope and explain why. We will also give you our recommendations for how you can go about getting that out-of-scope change done.
Some out-of-scope requests, such as a new website build, we can do as an additional project.
At this time we do not offer any one-time website tasks, edits, fixes, or projects (for example, to speed up your website) if you are not on a monthly website care plan that includes website edits.
Yes, we can support your website if it's on an in-house or cloud server (such as Azure or AWS). Please note that we do not cover server management or administration for your in-house or cloud server. However, we will work and coordinate with your internal or outsourced IT team/person to manage your website (for example, updating the server's PHP version).
Get Unlimited Support for Your Website with Smart Web Ninja!
Get unlimited support from our WordPress pros at Smart Web Ninja. Our affordable monthly plans provide ongoing access to expert troubleshooting, edits, modifications, and more - easily submit unlimited requests to resolve any issue quickly and skip the standard pay-per-fix model. Our WordPress engineers have your back! Sign up today and say goodbye to website problems - your dedicated support team awaits!